FAQ

• Where do I apply for discharge papers? You may apply for your DD-214 discharge papers at nara.gov and complete a Standard Form 180 or you may come to the office and pick up a form to obtain your DD-214, service medical records or military personnel records.

• How can I get a replacement medal? You may apply for replacement of any military medals you were awarded at the National Archives. These requests can take up to a year for results, and we cannot speed up the process.

• What are my benefits? There are various VA benefits for which a veteran or a veteran’s dependent may be eligible. Come to the office to apply, bringing the documents listed below.

• What do I need to bring to apply for benefits? If you wish to apply for VA benefits the following information and documents are required. In order to apply for a veteran’s compensation or pension, the following documents will be needed:

• ALL - DD 214 - (Discharge papers showing actual service)
• Marriage license (if going to claim spouse as a dependent)
• Birth certificate & social security card of children under age 23, who are attending school and who are still living at home
• Divorce decrees and/or death certificates of prior marriages
• Medical reports - Name, address, phone #, date and reason seen (not VA clinic nor VA hospitals - those will be requested by this office)
• If one receives Social Security one will need the letter stating current amount of benefits (usually receives in Dec.)
• Social security number of present spouse
• Account Information, routing number and the name of bank

• How can I enroll in the VA Health Care System? Enrollment can be done in our Office

• How can I reach area VA health care facilities?

• VA CBOC Clinic in Fort Smith, AR : 479.441.2600
• VAMC, Fayetteville, AR: 1.800.691.8387
• Fayetteville Veterans Home: 479.695.0178.

• How can I find out if I’m eligible for services? For eligibility information and forms call 1.800.827.1000 Department of Veterans Affairs or visit the web page [www.va.gov].